All deliveries shall occur between 8:00 a.m. and 12:00 p.m. unless otherwise specified. Customer may purchase priority delivery and pickup windows. Pickup shall occur between 7:00 p.m. and 10:00 p.m. on the same day unless otherwise specified. During colder months, such as October and November, outdoor rentals may be picked up beginning at 6:00 p.m. Jumpitt Inflatables reserves the right to refuse setup or to conduct an earlier pickup if it determines that a safety concern or weather-related incident may occur. If setup or delivery is refused for any reason, customer may reschedule to a mutually agreeable and available date.
All water inflatable rentals require a valid debit or credit card to be maintained on file as payment authorization. The card shall be collected upon delivery and incorporated into the Rental Agreement to secure potential cleaning fees. If a card cannot be provided, a refundable cash deposit of up to $300 may be required. The deposit shall be refunded if the inflatable is in satisfactory condition at pickup. If it is not, Jumpitt Inflatables reserves the right to retain the deposit, in whole or in part, to cover cleaning or damage.
Prior to arrival, Customer shall ensure sufficient space for a truck and trailer to access the installation area or to park nearby for delivery and pickup. Customer shall secure all pets and remove all animal waste. Customer shall clear sticks, debris, leaves, and any other objects that may puncture the inflatable or be drawn into the blower motor.
The person responsible for signing the Liability Contract (the “Payee”) must be present at delivery to review and sign the Contract. The Contract also serves as the receipt of payment.
Customer shall identify the nearest electrical outlet to the installation area for the blower(s). Certain setups may require two or more separate outlets on different circuits, as each blower draws approximately 10-12 amps.
For water inflatable rentals, Customer shall have a water hose ready and extended to the installation area. Water pressure shall be kept as low as possible. Excessive water may create muddy conditions, making pickup difficult and potentially resulting in a cleaning fee if the inflatable is excessively dirty, muddy, or waterlogged.
Inflatables are delivered clean and shall be returned in the same condition. Jumpitt Inflatables appreciates the cooperation and business of every customer.